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Thought Leadership

What’s your Problem? The Cause of Complaints and how to Resolve Them

Estimated Read Time: 5 minutes

In today’s digital age, where review sites and social media platforms abound, it’s never been easier to vent, and negative feedback can have serious consequences.

Andy Cullwick, Group Director of Marketing, September 17, 2024

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Thought Leadership

Industry Expert View: Tony Buss

Estimated Read Time: 5 Minutes

Tony Buss, CEO of ARAG, reflects here on the continuing crisis in the justice system, its effect on the country and how he hopes things might improve.

Tony Buss, CEO of ARAG, September 09, 2024

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Thought Leadership

Time to Get Real: Why Authenticity Should be at the Heart of Your Marketing

Estimated Read Time: 3 Minutes

Authenticity is becoming an increasingly important part of marketing. And how a company demonstrates its authenticity depends on the product or service that they’re trying to sell.

Andy Cullwick, Director of Marketing, August 22, 2024

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Thought Leadership

Call Me? Why Law Firms Need to Pick up the Phone

ESTIMATED READ TIME: 3 MINUTES

When it comes to winning new clients, the art of conversation isn’t dead, but it’s quieter than it used to be, says Andy Cullwick, Director of Marketing at First4Lawyers. He shares his insights into the perfect customer journey.

Andy Cullwick, Group Director of Marketing, July 15, 2024

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Thought Leadership

Hold the Front Page: How Newsjacking Could Help Boost Your Brand

ESTIMATED READ TIME: 4 MINUTES

Newsjacking – otherwise known as piggybacking onto trending topics to get yourself and your business noticed. But how do you know the right news or trends to hack?

Andy Cullwick, Group Director of Marketing, July 15, 2024

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Thought Leadership

Brand-Building is a 'Marathon, Not a Sprint'

ESTIMATED READ TIME: 4 MINUTES

‘It’s a marathon, not a sprint’ and other things to remember when building a brand.

Andy Cullwick, Director of Marketing, June 13, 2024

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Thought Leadership

Industry Expert View: Lydia Brindley

ESTIMATED READ TIME: 4 MINUTES

Lydia, director at Graystons Solicitors, discusses her experience of being a medical negligence solicitor and the SCIL Scheme.

Lydia Brindley, Director at Graystons Solicitors, June 19, 2024

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Industry Updates Thought Leadership

State of the Market: 'Substantial' Changes to Business Models for Firms

ESTIMATED READ TIME: 3 MINUTES

More than a third of law firms have had to “substantially” change their business model to cope with the fixed costs rollout, our ‘State of the Market’ survey found.

Shelley Schubert, Senior Marketing Communications Manager, March 13, 2024

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Thought Leadership

Industry Expert View: Paul Whiteing

ESTIMATED READ TIME: 4 MINUTES

Here, Paul reflects on AvMA's work, the growing demand for its services and what healthcare providers should be doing to support patients when things do go wrong.

Shelley Schubert, Senior Marketing Communications Manager, March 13, 2024

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