News & research

The FCA consultation on claims regulators closes today. Andy Kay looks at the good, the bad and what it all means.

Andrew Kay, director of operations, August 03, 2018

MD, Qamar Anwar, on FCA regulation of CMCs and what more can be done to even the playing field.

Qamar Anwar, managing director, August 06, 2018

A look back at our media activities over the last few months, including Qamar Anwar's comments on proposed legislation reforms.

Shelley Schubert, B2B marketing manager, September 03, 2018

If all sides worked together we could tackle fraud once and for all, says Andrew Kay, director of operations at First4Lawyers

Andy Kay, director of operations, September 25, 2018

Head of Marketing, Andy Cullwick, blogs about the importance of customer service and takes a look at how the legal profession measures up.

Andy Cullwick, head of marketing, October 05, 2018

Head of Marketing, Andy Cullwick, continues his blog about the importance of customer service. This week: knowledge, engagement and closing the deal.

Andy Cullwick, head of marketing, October 12, 2018

MPs have let their constituents down by failing to halt reforms that only serve to line the pockets of the powerful insurance lobby.

Qamar Anwar, managing director, October 25, 2018

Insurers are "flouting" the rules that apply to claims management companies and the FCA is wrong to say that they are not covered by the new regulatory regime for the sector.

Andy Kay, director of operations, October 25, 2018

As an industry under what can feel like never ending scrutiny and, with a backdrop of political uncertainty it can be difficult to feel focused and certain on our goals. However, now is the time to look inwards and examine existing business practices.

Qamar Anwar, managing director, November 08, 2018