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Thought Leadership

Good Customer Service Is Now as Important as Doing the Legal Work, Consumer Law Firms Say

4 minutes

Consumer law firms increasingly consider that customer service is just as important as resolving a legal matter satisfactorily, First4Lawyers research says.

First4Lawyers, October 13, 2021

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Marketing Resources

Inbound vs Outbound Marketing: Which is Best for You?

4 minutes

Marketing can be broken down into two forms: inbound and outbound. They reflect different approaches to finding potential customers. Both have their benefits and their drawbacks, so which is the right approach for you?

Carrie Tennick, senior digital content specialist, October 06, 2021

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Marketing Resources

Your Guide to LinkedIn

4 minutes

LinkedIn – perhaps surprisingly – offers a number of benefits to firms with a B2C offering. Here's our guide to taking advantage of a resource you may not have considered.

Carrie Tennick, senior digital content specialist, September 30, 2021

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Industry Updates

Qamar Anwar, Managing Director, Comments on the Delay in Publication of Data From the Official Injury Claim Service

1 minute

Qamar Anwar, managing director, comments on the delay in publication of data from the Official Injury Claim service.

Qamar Anwar, managing director, September 28, 2021

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Marketing Resources

Empathy: How It Can Boost Your Marketing

3 minutes

Being empathetic can help you connect with people. As a perhaps unexpected benefit of that connection, you could find that your marketing efforts are boosted.

Carrie Tennick, senior digital content specialist, September 22, 2021

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Market Round-up

Market round-up: September 2021

4 MINUTES

In this quarterly market round-up, Neil Rose, Editor of Legal Futures looks at what we know more than three months into the new whiplash regime.

Neil Rose, Editor of Legal Futures, September 15, 2021

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Behind The Brand

First4Lawyers in the media - September 2021

3 MINUTES

We look back at our media profile over the last few months, including articles in the Law Society Gazette, Insurance Claims and New Law Journal.

Shelley Schubert, senior marketing communications manager, September 15, 2021

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Behind The Brand

Dutton Gregory Panel Case Study

5 MINUTES

Panel member law firm Dutton Gregory talk to us about a recent case that came via First4Lawyers and has now successfully settled for £22,750.

Shelley Schubert, senior marketing communications manager, September 15, 2021

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Thought Leadership

September 2021 Blog for Claims Magazine

3 minutes

Customer reviews are everywhere these days. Make an online purchase and you’ll often receive several follow up emails asking you to review your experience or the product.

Andy Cullwick, head of marketing, September 15, 2021

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