Consumer law firms increasingly consider that customer service is just as important as resolving a legal matter satisfactorily, First4Lawyers research says.
Read moreMarketing can be broken down into two forms: inbound and outbound. They reflect different approaches to finding potential customers. Both have their benefits and their drawbacks, so which is the right approach for you?
Read moreLinkedIn – perhaps surprisingly – offers a number of benefits to firms with a B2C offering. Here's our guide to taking advantage of a resource you may not have considered.
Read moreQamar Anwar, managing director, comments on the delay in publication of data from the Official Injury Claim service.
Read moreBeing empathetic can help you connect with people. As a perhaps unexpected benefit of that connection, you could find that your marketing efforts are boosted.
Read moreIn this quarterly market round-up, Neil Rose, Editor of Legal Futures looks at what we know more than three months into the new whiplash regime.
Read moreWe look back at our media profile over the last few months, including articles in the Law Society Gazette, Insurance Claims and New Law Journal.
Read morePanel member law firm Dutton Gregory talk to us about a recent case that came via First4Lawyers and has now successfully settled for £22,750.
Read moreCustomer reviews are everywhere these days. Make an online purchase and you’ll often receive several follow up emails asking you to review your experience or the product.
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