News & research

In this quarterly market round-up, Neil Rose, Editor of Legal Futures looks at what we know more than three months into the new whiplash regime.

Neil Rose, Editor of Legal Futures, September 15, 2021

We look back at our media profile over the last few months, including articles in the Law Society Gazette, Insurance Claims and New Law Journal.

Shelley Schubert, senior marketing communications manager, September 15, 2021

Panel member law firm Dutton Gregory talk to us about a recent case that came via First4Lawyers and has now successfully settled for £22,750.

Shelley Schubert, senior marketing communications manager, September 15, 2021

Customer reviews are everywhere these days. Make an online purchase and you’ll often receive several follow up emails asking you to review your experience or the product.

Andy Cullwick, head of marketing, September 15, 2021

Being empathetic can help you connect with people. As a perhaps unexpected benefit of that connection, you could find that your marketing efforts are boosted.

Carrie Tennick, senior digital content specialist, September 22, 2021

Qamar Anwar, managing director, comments on the delay in publication of data from the Official Injury Claim service.

Qamar Anwar, managing director, September 28, 2021

LinkedIn – perhaps surprisingly – offers a number of benefits to firms with a B2C offering. Here's our guide to taking advantage of a resource you may not have considered.

Carrie Tennick, senior digital content specialist, September 30, 2021

Marketing can be broken down into two forms: inbound and outbound. They reflect different approaches to finding potential customers. Both have their benefits and their drawbacks, so which is the right approach for you?

Carrie Tennick, senior digital content specialist, October 06, 2021

Consumer law firms increasingly consider that customer service is just as important as resolving a legal matter satisfactorily, First4Lawyers research says.

First4Lawyers, October 13, 2021